Liability, Returns & Refunds

There will be NO refunds or returns given -all sales are final.

Please know what you are purchasing before you complete the transaction.
 If you are unsure what is best for you  – reach out to us beforehand.

Gift certificate have no cash value and will expire 120 days of the date purchased.   

The Glove Bullpen Break-In is a hand manipulation treatment of your glove or mitt. We always start by massaging the glove with human hands to both learn the glove and loosen the hide fibers and then begin the shaping work. Every glove /mitt is different. We take immense pride in the break in process and shaping of your glove and we encourage you to share the results.

We aim to prepare you for practice with your glove so that you can finish the final step to our artisan break in process.

You are aware that all gloves pose different acceptance of conditioners and color bleed may occur. In some cases the leather may darken or bleed into another leathers color. A perfect example is when the black lace may bleed into gray leather. We can NOT repair or predict if this will happen until it’s already happened.

you also take full responsibility in all transportation methods. This is your glove from the time it leaves your possession until it’s in ours and then back from us to you. Shipping is handled by you for all aspects and we are not liable for loss, damage or any other unforeseen issues. 

You are fully aware and 100% responsible that these issues may arise.

By ordering any product or service from The Glove Bullpen, you agree to not hold us liable for any occurrence out of our control and agree to these terms and conditions. If you have questions, please contact us beforehand. You agree that all sales are FINALL and no refunds will be given.